Shipping policy

Shipping Policy

Last updated: August 15, 2026

Thank you for shopping with Cover Guard Textiles. This Shipping Policy explains how we process and ship orders placed through our online store.

Order Processing

Orders are generally processed within 1–3 business days after your order is successfully placed and payment has been confirmed.

Orders are not normally processed or shipped on weekends or U.S. federal holidays. Orders placed on weekends or holidays will generally begin processing on the next business day.

During periods of high order volume, promotions, or other circumstances, processing may take longer. If there is a significant delay in processing your order, we will make reasonable efforts to notify you.

Shipping Methods and Delivery Times

Available shipping methods and estimated delivery times will be displayed at checkout based on your shipping address, order size, weight, and available carrier services.

Delivery times provided at checkout are estimates and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside our control.

Once your order has been shipped, you may receive tracking information by email when tracking is available.

Shipping Costs

Shipping charges are calculated and displayed during checkout based on the shipping method, destination, order weight, dimensions, and other applicable factors.

Any applicable shipping charges will be shown before you complete your purchase.

Shipping Address

Please make sure that your shipping address is accurate and complete when placing your order.

Cover Guard Textiles is not responsible for delays, additional shipping charges, or delivery problems caused by an incorrect or incomplete shipping address provided by the customer.

If you realize that you entered an incorrect shipping address, please contact us as soon as possible at sales@coverguardtextiles.com. We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Tracking Information

When tracking information is available, it will be provided to you by email after your order has been shipped.

Please allow some time for tracking information to become active after the carrier receives the package.

Delayed or Lost Packages

If your package is delayed, please first check the tracking information provided by the shipping carrier.

If tracking indicates that a package has been delivered but you have not received it, please contact the shipping carrier and also contact us at sales@coverguardtextiles.com so we can assist you.

While we will make reasonable efforts to assist with shipping issues, we are not responsible for delays or losses caused by shipping carriers or circumstances outside our reasonable control.

Damaged Packages

Please inspect your order when you receive it.

If your order arrives damaged, defective, or with the wrong item, please contact us as soon as possible at sales@coverguardtextiles.com and provide information about the issue. Photographs of the package and damaged items may be requested to help us evaluate the situation.

For additional information about returns, refunds, damaged products, and incorrect orders, please review our Return & Refund Policy.